Order to fulfilment: store, supplier, shipping, CRM and ERP
A store order arrives, stock is confirmed with the supplier, and purchase order, shipping label, customer email, CRM and ERP are updated in one run.
The problem it solves
Between the online store and the accounts there are usually three people re-keying the same order into the supplier portal, the courier site, the CRM and the ERP. Each copy drifts. Nobody knows which one is right.
What it does
- Verifies the store webhook signature on the raw body, normalises the order and de-duplicates by order id.
- Checks stock with the supplier. In stock: purchase order, shipping label with tracking, customer email, CRM upsert, ERP inventory update.
- Out of stock: BACKORDER tag, customer email with the lead time, alert to operations.
- A scheduled branch syncs ERP inventory to the CRM every six hours and posts a low stock digest.
- Retries on every API call, bad signatures dropped and alerted, duplicates acknowledged and not re-run.
How it was tested
- In stock order, out of stock order, duplicate delivery of the same order, bad signature, inventory sync run.
Screens
Who it is for
Trading companies and e-commerce operators with a supplier in the middle of every order.
See it running on a call → hamza.jamal@finamatik.com
Built and tested on sample data before any live credential is connected. Every system Finamatik ships is adapted to the client's own tools and owned by the client outright.